Integrated multi-agency demand-response and fixed-route information for Douglas County, Oregon

Trillium recently completed DouglasRides.org.  It’s a website that combines fixed-route and demand-response information in Douglas County, Oregon (which includes the communities of Roseburg, Winston, Sutherlin, and other cities). Customers can plan their entire trip by stitching together fixed route services and demand response services.  Just click on a service, and information pops up or you […]

TRB Intercity and Rural Public Transportation Conference presentation: Connected Intercity Travelers

Last week I visited Salt Lake City to deliver a presentation at the TRB Intercity and Rural Public Transportation Conference. The topic: “Connected Intercity Travelers”. Here’s the visual aid; I used Prezi instead of a slide-deck. I like the way it provides a navigational structure for the information. I’ve begun reoriented my presentations to help […]

Free Report: “Connecting with customers and the community”

There are many electronic media for transit agencies to communicate information, including email lists, text messaging systems, social media, websites and mobile apps.  How do transit agencies pick the media that is best, and assemble a coherent strategy and toolbox? Technology choices are not easy because there can be so much to consider.  If we […]