PDF schedules make unhappy riders & web-surfers
MetroRiderLA has a post on the PDF schedules on Metro’s website. The blogger, Fred Camino, expresses his frustration with the PDF format when used as the exclusive means to present transit schedule data. He calls PDF schedules “obtrusive, annoying, and unwieldy.”
An expert on web usability also cautions against misuse of PDFs online. PDF schedules are frequently difficult or impossible to use for sight-impaired user.
Trillium can help offer schedules in formats that make riders happy, like these user-customizable timetables in a stem-and-leaf format, or just a simple and usable grid. Read more
FTA names RTS website with Google Transit “Innovative Practice for Increased Ridership”
A new website, linked to Google Transit, and featuring downloadable schedules for PDAs, iPods, and mobile phones, has been part of more than 30% year-over-year ridership boost for Redwood Transit System in Northern California.
See more features and information here, FTA: Innovative Practices for Increased Ridership.
A new bus pass program also helped boost ridership, and the new website and Google Transit pushed ridership numbers up even further, attracting great press, and helping new and potential riders to understand schedules.
