PDF schedules make unhappy riders & web-surfers

MetroRiderLA has a post on the PDF schedules on Metro’s website. The blogger, Fred Camino, expresses his frustration with the PDF format when used as the exclusive means to present transit schedule data. He calls PDF schedules “obtrusive, annoying, and unwieldy.”

Another widely-regarded expert on general web usability also cautions against misuse of PDFs online.

Not only that, but PDF schedules are frequently difficult or impossible to use for sight-impaired uses.

Transit Information Solutions can help offer schedules in formats that make riders happy, like these user-customizable timetables in a stem-and-leaf format, or just a simple and usable grid.