Incoming links- Boxer On 30/10, Pedestrian Tunnels, Smarter Parking Meters, Shared ... 24 August 2010
- Metro Turnstiles & TAP, 30/10, HSR & The Governors Race ... 23 August 2010
- TransitDataFeeder: open source web-based GTFS creation and ... 22 August 2010
- TransitDataFeeder: open source web-based GTFS creation and ... 22 August 2010
- NYT On 405 Gridlock, Red Cars Coming To Anaheim, Maglev & Vegas ... 16 August 2010
- Spare My Ass 7 May 2010
- Transportation Headlines for Monday January 25, 2010 25 January 2010
- New Humboldt Transportation Guide Published 23 January 2010
- Transportation Headlines for Tuesday December 15, 2009 15 December 2009
- Reviewing the iPhone Transportation Apps 22 September 2009
Monthly Archives: April 2009
Online information and its effect on ridership
The connection between easy-to-use customer information (schedules, maps, etc.) and transit ridership seems obvious. And online tools provide a powerful way to make transit information easier to use (remember: unfamiliar transit riders find conventional maps and schedules difficult to use; … Continue reading
Of websites, customer information and short-range transit plans
Recently, someone directed me to look the Santa Cruz Metro 2007-2008 Short Range Transit Plan. One of its features is an evaluation of the Santa Cruz Metro website based on the results of a web-based public survey. As part of … Continue reading
Arizona Daily Sun (Flagstaff, AZ): “Map out bus trip on Google Transit”
In January, Trillium client Mountain Line in Flagstaff became the first transit agency in Arizona in Google Transit. Today, Mountain Line staff forwarded me an article from the Arizona Daily Sun about the trip planner. It’s great to see transit … Continue reading
Trillium’s role between Google and our transit agency clients
Recently, I’ve been thinking about the role Trillium plays with rural, small, and mid-sized transit agencies. The Trillium services page shows that we help publish data in the Google Transit Feed Specification (GTFS) to submit to Google for inclusion in … Continue reading
Google Transit update: Loop routes show up more nicely
Another subtle, incremental update in the Google Transit trip planner showed up recently. Today, I noticed that loop routes display more cleanly. A lot of rural and small agencies, in particular, operate routes where one vehicle travels continuously on a … Continue reading
Two years after: Google Transit for Humboldt County
Last Saturday, I presented at the Wheels of Change conference in Humboldt County, CA by video conference. Trillium client Humboldt County was roughly the 17th area in North America to join Google Transit. Since that time, the main transit agency, … Continue reading
Customer information: not a side dish but part of the main course
Since the fundamental purpose of a transit agency seems to be putting transit vehicles on the street, it’s easy to assume that basic service provision is a much more important than providing information about that service. Inspired by More Riders, … Continue reading
GetSatisfaction.com’s community webcast series
I am a fan of GetSatisfaction.com, a site where customers of companies and organizations can ask questions, share ideas, report problems, or give praise in a public forum. Other customers, as well as company representatives, can then answer those queries. … Continue reading
BART adds Developer App Center to bart.gov
One theme I noticed in the BART Mobile Applications Rider Survey results was that some respondents didn’t seem to be aware of the many 3rd party apps available for real-time alerts and trip planning on the BART system. In an … Continue reading
BART Mobile Applications Rider Survey
This post is overdue. In late Februrary, San Francisco Bay Area Rapid Transit (BART) released the results of an online survey of its riders on their use of mobile devices and mobile transit information applications. Beyond the results of the … Continue reading